Staff Attitudes and Hierarchy/Bureaucracy

 

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
Working alongside a disgruntled colleague that affects the mood and morale of the team, and struggling with systems that make it a challenge to complete a task because of all the red tape.
What's the biggest challenge?
Defining management procedures and allowing staff to be autonomous and to take ownership of their roles.
What's the objective?
Improve on attitudes and effectiveness of employees.

Mai Leonardo    
November 21, 2019